I have been playing Boom Beach for many years with my account linked to the player code #VRVJR*** and the in-game name “D*** E***” On 26.05.2026, I received a message stating that my account had been permanently banned due to “account purchasing, transfer, or sale attempts.” I was extremely surprised by this decision because I have always played this account myself and have never engaged in buying, selling, or transferring any account. During this time, I regularly made in-game purchases such as Boom Pass and instant troop training, always through official channels, and I have payment receipts for all of these transactions. In other words, I have consistently supported the game financially and have always followed the rules. I believe my account was flagged by mistake and that this permanent ban is unjust. I kindly request a detailed review of my account , correction of any error if present, and reactivation of my account. I am ready to provide purchase receipts or any additional information if needed.
I’ve been playing Boom Beach for about nine years. My player name is kerem, my player tag is #89lylvy82, and I’m level 81. For the past five days, I haven’t been able to access my account — the game starts me from the beginning as if I were a new player. I’ve provided all the requested information a...
I have been an active player of various Supercell games—especially Clash of Clans—for many years, and I regularly make purchases through the Supercell Store. Recently, I accidentally bought the wrong product on the Supercell Store and contacted support via email, requesting a refund and specifying w...
I’ve been playing Clash of Clans on my Android phone for a long time and have always enjoyed the game. However, three days ago, my account was permanently banned for allegedly being shared with others. When I try to log in, I receive this warning, and I have no idea why this happened. My account in...
I am requesting the immediate removal of an unjust permanent ban placed on my Brawl Stars account (Player Tag: #JRCY0*). I have no idea why my account was banned, as I have never engaged in any behavior that violates the game rules. For the past 30–35 days, I didn’t even have access to my phone, so ...
I’ve had my Supercell account for four years, and it has never been shared with anyone. Despite this, I was banned for 31 days due to alleged account sharing. This is my main account, and I’m the sole owner. How can it possibly be flagged as shared? This situation is incredibly frustrating, as I’ve...
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