My Clash of Clans account has been locked for about a week due to "suspicious activity" after I changed my email and device. Despite multiple attempts to contact support, I keep receiving the same response: "We could not verify your identity."
I no longer have access to my old email, but I provided proof of a payment associated with my new email. Unfortunately, this has been rejected without a clear explanation. I have invested significant time and resources into this account, and this situation is extremely frustrating.
I kindly request a detailed clarification of this issue and a resolution that allows me to regain access to my account. Support from Clash of Clans is urgently needed to resolve this matter.
I’m incredibly frustrated with Supercell’s customer support. After changing my Supercell ID email, I never received the verification code, and instead, I’m constantly being told there’s "suspicious activity" on my account, resulting in my request being rejected. When I tried to contact support, the ...
I'm unable to log into my Clash of Clans account because the email linked to my Supercell ID was deleted, and I can’t recover it. Since I can’t access the linked email, I’m locked out of my game account entirely. This is extremely frustrating, considering the time and money I’ve invested in the game...
For about a week now, I haven’t been able to access my Clash of Clans account. Since the last update, every time I open the game, it starts from the beginning as if I were a new player, and I can’t reach my old account. When I try to log in with my Supercell ID, no verification or password email is ...
Hello Supercell, I have been experiencing a serious problem accessing my Clash Royale account through Supercell ID. When I try to complete the ID verification process to log in, I keep receiving an error message, and as a result, I cannot access my account at all. This is an older account that I hav...
Someone gained access to my Clash Royale account, so I contacted Supercell Support for help. Instead of assisting me in recovering my account, they locked it and now require verification. I provided all the requested account details accurately, yet the automated Supercell bot keeps saying they canno...
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