Despite entering my company details correctly during the payment process for my SunExpress ticket, the e-ticket invoice once again did not include the necessary company information. This has happened multiple times, and I’m tired of dealing with this issue.
I’ve decided to switch to Pegasus, even though they are more expensive and sometimes more of a hassle, just to avoid this ongoing problem with SunExpress. If SunExpress wants to lose loyal customers over such a simple issue, so be it. Consider this a heads-up – I won’t be buying tickets from you anymore.
I recently purchased a ticket from SunExpress Airlines and filled out all necessary fields to invoice it under my company’s name. However, due to an error during the transaction, the ticket was issued in my personal name instead. Now, I’m unable to invoice this ticket to my company, causing a signif...
I booked a SunExpress flight through their mobile app, but there was nowhere to enter my company details for an invoice. After my trip, I called customer service, and they refused to correct the invoice, saying it was already issued in my name. I explained that their app doesn’t even allow a login, ...
I am an executive assistant at a private company. I frequently purchase airline tickets that need to be invoiced to the company. When booking SunExpress tickets on their website, despite entering the company information correctly, the invoice is issued to the passenger instead of the company when I ...
I encountered a major issue while trying to complete online check-in for my SunExpress flight. Despite entering all required billing information, the system repeatedly gives a "missing required information" error and won't proceed to payment. I've tried multiple times, using both my phone and comput...
As soon as online check-in opened—36 hours before my flight—I attempted to check in multiple times through both the SunExpress website and mobile app. Despite entering all required information correctly, the system kept throwing an error message: “Element not found.” Because of this repeated technic...
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