On 09.09.2024, at 08:05, I boarded the Düsseldorf-Antalya flight. It's truly shameful for the planes to be in such poor condition, especially with tickets this expensive. The seats are like stools, the tables are broken, taped up, and there’s even a sign saying "Sorry, temporarily out of order." I took a photo. It's disgraceful; at least fix a tray table. It's a shame for the money we paid. Such disrespect is unacceptable. Tourists are coming to Antalya, and it would be better if a little more care was shown so that at least our tourism income isn’t negatively affected. Best regards, F*** Z*** Ö***
I recently experienced significant delays on both my outbound and return flights with SunExpress Airlines, causing considerable inconvenience and frustration. On May 30, 2024, I was booked on a 10:00 PM flight to Antalya. I arrived at the airport early, only to face repeated delays. We were the last...
On Saturday, June 22, 2024, at 3:05 PM, my SunExpress flight from Düsseldorf to Izmir was delayed by 3 hours. No valid, detailed, or logical explanation was provided. We were told that our luggage hadn't been loaded onto the plane and would be sent on a later flight. Upon landing at Izmir Adnan Men...
On July 7, 2024, I flew from Van to Antalya with Pegasus Airlines, scheduled for 11:00 AM. We experienced a two-hour delay, and frustratingly, we weren't even notified about the second hour of delay. We finally landed at 1:10 PM, thinking our troubles were over. However, a shocking surprise awaited ...
On June 15, 2024, before our İzmir-Stuttgart flight, I purchased seats 14 D, E, and F, listed as exit seats, for ₺872.79 each. However, when we boarded the plane, the exit seats were in row 16, which was already occupied, forcing us to sit in standard seats in row 14. As a result, we did not receive...
My elderly parents had a flight from Trabzon to Düsseldorf on October 18, 2024. Both have mobility issues and chronic health conditions, yet they were denied wheelchair assistance despite our requests. Customer service kept giving us conflicting and misleading information, worsening the situation. M...
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