Lingoda Keeps Charging Monthly Fees After Subscription Cancellation
After using Lingoda's Sprint program, I started being charged monthly from March 19, 2025. Initially, $42.43 was deducted from my account, followed by additional monthly charges of $5.98. To prevent these recurring charges, I purchased a one-time package for $5.98. However, despite this purchase, I continued to be charged $5.98 every month, even though my subscription remained active and I did not use the service at all.
A total of $241 was charged to my Kuveyt Türk debit card. I also paid an additional $6 to cancel my subscription, but the monthly charges continued despite my cancellation request. I tried contacting customer service but received no response. The email address registered to my account is n******@gmail.com.
I demand a full refund of all the amounts charged without justification and the permanent cancellation of my subscription.