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SunExpress Airlines Denied Wheelchair Assistance for Elderly Parents on Trabzon-Düsseldorf Flight
October 18, 2024 3:25 AM42
My elderly parents had a flight from Trabzon to Düsseldorf on October 18, 2024. Both have mobility issues and chronic he...alth conditions, yet they were denied wheelchair assistance despite our requests. Customer service kept giving us conflicting and misleading information, worsening the situation. M