I’m very disappointed with SunExpress for rescheduling all morning flights between Spain and Portugal, including the one booked under passenger name G***** S***. Our original itinerary allowed for one full day in Barcelona, but the sudden change pushed our flight departure 4 hours later—completely ruining our carefully planned tour schedule.
Every hour mattered on this short trip, and now we can barely experience the city at all. This isn’t just a minor inconvenience—it’s a major loss of time, money, and opportunity. What’s worse is that this new timing isn’t just for one day—it will continue for weeks, if not months, affecting hundreds of travelers.
We planned this trip months in advance, and the abrupt schedule change has severely disrupted everything. If an airline commits to a flight time, passengers should be able to rely on it. These changes, made without sufficient warning or compensation, show a lack of accountability and customer care.
I urge SunExpress to reconsider and restore the early morning departure times—especially for the June 6th flight and others affected in the coming weeks. Don’t let more passengers go through the same disappointment. Please fix this before even more people are let down.
SunExpress Airlines has completely disappointed me by causing a 7-hour flight delay. My flight, which was originally scheduled for 7:45 a.m., has been repeatedly rescheduled. It's now after 2:00 p.m., and every passenger is still waiting. This level of absurdity is unacceptably high; I will no longe...
I purchased round-trip tickets from SunExpress Airlines for a Brussels–Ankara–Brussels journey. However, just days before our departure, SunExpress unilaterally changed our return flight, not just to a different airport, but to a completely different city in another country—Düsseldorf. This last-mi...
On June 30th, I had a Sunexpress flight XQ7033 from Kayseri to Antalya scheduled for 09:55. However, the plane took off at 23:45, a delay of 13 hours and 45 minutes. We landed in Antalya around 01:10 on July 1st. As a result, my hotel reservation for June 30th was wasted. The hotel is now saying the...
I recently experienced significant delays on both my outbound and return flights with SunExpress Airlines, causing considerable inconvenience and frustration. On May 30, 2024, I was booked on a 10:00 PM flight to Antalya. I arrived at the airport early, only to face repeated delays. We were the last...
I had a flight with SunExpress scheduled to depart at 06:20, but what followed was an absolute nightmare. First, they announced a delay and said the plane would depart at 07:20. Then they came back and pushed it again to 07:50. Still, no plane. Their excuse? “The aircraft isn’t ready yet.” But the p...
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