Sugo Shows “The Current Device Has Been Banned” Error
I am using an iPhone XS with iOS 18.7.9 and I am having a serious problem with Sugo / sugochat.com. I can download and install the Sugo app on my phone without any issue, but when I try to log in with my phone number, I receive a red banner message at the top of the screen saying “The current device has been banned [email protected].” Because of this, I am unable to access my account at all. I use Sugo with the mobile number 9185039717**. I have not violated any rules or done anything wrong to justify a ban, and the block on my device happened suddenly without any warning or explanation. This situation is causing me inconvenience, because I cannot use the service even though I have not engaged in any improper activity. I kindly request that my device ban be removed, my access to Sugo / sugochat.com be restored, and that I be informed of the reason why my device was banned in the first place.
Hello, Thank you for contacting us. We have reviewed your account and confirmed that the permanent restriction was applied due to a serious violation of the Sugo platform rules. After review, the restriction cannot be removed and the account cannot be restored. We recommend complying with the Sugo User Agreement and Community Guidelines when using the platform in the future. If you have any questions or need further assistance, you can contact us through Live Support within the Sugo application. Kind regards, Eren Sugo Support Team
