Sugo Account Banned After Changing Profile Picture
I am a user of the Sugo app and my account with ID 276133*** has been banned from full app access. This happened yesterday, shortly after I changed my profile picture. Before the ban, I set my profile picture to an image of my favourite heroine. After this change, my account was blocked and I can no longer access any part of the app. I did not receive any clear explanation beyond this, and I believe this was a misunderstanding, as I did not intend to violate any rules. I respectfully request that my account be reviewed and unbanned so that I can regain full access to the Sugo app. I am willing to follow all community guidelines carefully and I will not change my profile picture again in a way that could cause any issues. I kindly ask you to restore my account access as soon as possible.
Hello, Thank you for contacting us. We have reviewed your account. Our records show that a temporary 168-hour (7-day) account restriction was applied due to a violation of the platform's advertising policy. This restriction has already expired automatically, and your account is now in normal status. If you are still unable to access your account, please let us know the exact error message or provide a screenshot so we can investigate further. To help avoid similar restrictions in the future, please ensure that your profile information and profile picture comply with the Sugo Community Guidelines. If you have any questions or need further assistance, you can contact us through Live Support within the Sugo application. Kind regards, Eren Sugo Support Team
