Sugo Restricted My Messaging Function Without Explanation

32

I am using the Sugo application and I am unable to send messages because the system shows the warning “This function has been restricted”. While trying to send a message in the chat screen, this notice appears and prevents me from using the messaging feature at all. I do not know why my messaging function has been restricted and I have not been given any clear explanation within the application. This situation prevents me from communicating and using the application efficiently. I request that my account be checked, the restriction on sending messages be removed as soon as possible, and that I be informed clearly of the reason for this restriction, if any.

August 7 9:44 PM (9 days after complaint)

Hello, Thank you for contacting us. To investigate the restriction on your messaging function, please provide your Sugo User ID or the phone number registered to your account, including the country code. Once we receive this information, we will carry out the necessary checks and update you accordingly. If you have any questions or need further assistance, you can contact us through Live Support within the Sugo application. Kind regards, Eren Sugo Support Team

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