I actively broadcast as a host on the Sugo voice chat party app using my account with ID 154690782. On October 26, I received warning messages four times, and on October 28, I received a message saying “your account will be closed.” Even though I follow the rules during my streams, I keep getting violation warnings unfairly. Especially when the topic of gifts comes up while chatting with my supporters, I am fully compliant with the rules, yet I’m victimized by intentional reports from certain users.
These violation notices have repeated in every stream I’ve started since October 26. I tried multiple times to contact live support through the app, but I haven’t received any solution or response. I do not violate any rules in my broadcasts, but I am being victimized by reports from powerful accounts, and this is seriously bothering me. Although I have not suffered a financial loss, these unjust warnings are hurting my motivation.
What I expect from Sugo management is a detailed review of all violation warnings on my account and the removal of those that are unjust. I also request that the review process be conducted more fairly and transparently.
On the Sugo app, my account with ID 36734083 was given a 24-hour penalty even though I did not violate any rules. At around 07:31, while I was live on camera, I suddenly received a warning saying: “Due to recent activities related to violations of community guidelines, you are banned from joining vo...
Hello, I’ve been a Sugo broadcaster for 4 months and never had any issues—until now. Out of nowhere, my account was locked, and I have no idea why. I’ve done nothing wrong and haven’t violated any rules, yet I can’t access my account anymore. I reached out to live support and was told that my accoun...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
Hello, I joined the Sugo app about four months ago and registered under an agency. At first, things seemed fine, but after reaching the three-month mark, everything changed. The agency—ID: 9679, with the owner’s ID being 5212094—started targeting me with completely unjust behavior. They began using ...
I have been using the Sugo chat application without any issues in my purchases or account activities. Despite this, my account was suddenly closed without any warning or explanation. I do not engage in activities like inappropriate messaging, and I have not received any prior notifications about rul...
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