Yves Rocher Order Delayed with No Information Provided: Customer Service Fails to Assist

ordered something but it hasn't been shipped yet, they said there'd be a delay but didn't give me any deets on how long it'll take. they can't give us...

I'm really bummed out about the service your company gave me. the stuff I got was messed up and I can't even call anyone 'cause there's no customer service number, I mean it's super easy to pay yet when there is an issue that they need to handle, noone in sight! I've been waiting for days for a response and my order is hella delayed. This is not cool, and I'm never gonna do business with your company again. Ugh, now I gotta wait days for a refund. you messed up big time. Can you please get back to me ASAP about my complaint? I am not one person you know, my friends and I all used to love your brand.

ordered something but it hasn't been shipped yet, they said there'd be a delay but didn't give me any deets on how long it'll take. they can't give us...


I totally get how annoying it can be to wait for a product for a long time, only to have the delivery canceled one day before it was supposed to arrive. Even more annoying is finding out that the product is now more expensive than when you first ordered it and that the customer service team can't se...
I ordered some stuff a while back, standard shipping, supposed to be here in like 9-12 business days. I love your stuff usually, and you always seem pretty good about customer service, this time it’s not going well…your website says orders come in 7-25 business days, but it's been way longer than th...
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