I have my doubts about the validity of their refund policy because they have not honoured it. To be honest, never encountered such blatant disregard for a refund policy in all my years of shopping online, I was not informed about the unexpected custom fee that was applied to my order before I made t...
I ordered some stuff a while back, standard shipping, supposed to be here in like 9-12 business days. I love your stuff usually, and you always seem pretty good about customer service, this time it’s not going well…your website says orders come in 7-25 business days, but it's been way longer than th...
A while ago, I tried to return an item by following all of your return instructions. It said 14 days, which is exactly what I did. As the last thing, called customer service to get things going, but they told me I needed to get permission before I could send it back. That wasn't written anywhere in ...
Why disappoint me you guys??? I knew this Curve Plus dress I bought from you would be perfect, though I paid for it, it's now out of stock! It's unfortunate that they took my money without informing me!!!! supplies can run low, but knowing that going in would have been nice. I was going to wear that...