My order still can't be found anywhere. There's no tracking number or anything I can use to find out what's going on. The customer service is terrible, and this will be the last time I shop there. I can't even change or cancel the order. This is nonsense. What should I do right now? Could someone please tell me something? I'm so fed up with this situation, and it's really annoying. I mean, come on, it's just good customer service to let people know what's going on and help them out when something goes wrong. It's almost as if they don't care about their customers at all. I've been waiting so long for my order, but it seems to have vanished into thin air. This is way too stupid.
ordered something but it hasn't been shipped yet, they said there'd be a delay but didn't give me any deets on how long it'll take. they can't give us...
I placed my first-ever order with Yves Rocher, but this experience has been beyond frustrating. After payment, I received a tracking number, yet when I check the "My Orders" section in the app, it says, "No orders found." Where is my order? Did Yves Rocher just take my money without sending my prod...
On April 30, 2025, I placed an online order from Yves Rocher, but shortly after completing my purchase, I realized I had selected the wrong product. Since the order was still showing as “being prepared”, I tried to cancel it immediately through the website. Shockingly, the system wouldn’t allow me t...
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