Through Starpets, I made two separate withdrawal requests using my computer. About 4–5 months ago, I withdrew $8, and just yesterday, I withdrew another $15, for a total of $23. However, the funds have not yet been deposited into my İş Bank account, which is registered under my name. During both transactions, I didn’t receive any error messages or confirmation emails — only a notice saying that I needed to wait.
This issue has occurred only with these two transactions. Despite reaching out to Starpets customer service, I have not received any response.
I request that the $23 owed to me be immediately transferred to my bank account.
Today at around 11:00, I made a payment of approximately 25 USD (about 1,080 TL) for Starpets, for Adopt Me pets. I used my Turkish bank Visa online card for this purchase. After confirming the payment, the system showed that the payment was declined and stated that there was not enough money in my ...
About 4–5 months ago, I requested a withdrawal from my Starpets account to my card—and I’m still waiting. The money never arrived. I’ve contacted support multiple times, and every single time, I get the same copy-paste answers: “It’s been forwarded to a senior representative,” “We’re looking into it...
I tried to withdraw money from a site called Starpets about 4–5 months ago, and after all this time, I still haven’t received it. I contacted them multiple times, and each time I was told my issue had been forwarded to a higher authority, but nothing ever changed. It just dragged on endlessly. Event...
On April 10, 2025, I noticed that Starpets withdrew ₺318.22 and ₺67.71 from my account without my knowledge or consent. I was never asked for approval, and I didn’t receive any message or notification about these charges. If I had been informed, I could have taken action sooner to prevent this from ...
I recently withdrew close to €80 from Starpets to my Papara account, but it has been over two hours, and the funds have yet to arrive. The status on the website still says "processing," and I have received no updates or resolution. This delay is causing me frustration, as I expected a faster and mo...
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