I ordered a venti-sized coffee from Starbucks, but after waiting an hour for delivery, they brought me a grande instead. This is not the first time this has happened—they keep making the same mistake over and over again.
At one point, I was so frustrated that I stopped ordering altogether. After giving them another chance, I encountered the exact same issue. It’s clear that this location has serious service problems. If they can’t fulfill basic orders correctly or on time, they should either improve their operations or shut down entirely. Starbucks, please address this issue immediately and ensure that customers get what they pay for!
On 06/11/2024, I ordered two items from Starbucks through the Getir app: a large-sized drink (Venti) and a hot sandwich. Despite paying for a large drink, the drink I received was small, half-empty, and ice-cold. The sandwich, which was supposed to be hot, arrived cold as well. I contacted Getir to...
I purchased 3 packs of coffee from Starbucks, expecting the quality I’ve come to know. Unfortunately, the grind size was completely wrong. The coffee doesn’t brew properly in my machine, and the taste is ruined every time. I tried to resolve the issue by going back to the store—not once, but twice. ...
Today, I ordered mini triple chocolate cookies from Starbucks Arastapark, but they mistakenly sent mini cookies instead. This is the second time this has happened. Last week, the exact same issue occurred—I ordered the correct product, but they sent the wrong one. I later found out the item wasn’t e...
I placed an order through Getir from a Starbucks location today at 3:00 PM, expecting delivery within 15-20 minutes as promised. However, it took over an hour, and the order still hadn’t been delivered. I contacted customer service to request a cancellation since the order hadn’t even been prepared ...
I ordered a coffee from Starbucks through Getir, but it arrived mixed up and incorrect. While Getir refunded the coffee itself, they didn’t refund the delivery fee. More importantly, I needed a hot coffee as ordered. The Starbucks location said they’d send a replacement but mentioned I needed to con...
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