FamPay Wallet Temporarily Suspended - Balance Frozen and Access Blocked

For the last two days my FamPay wallet account, which is linked to my bank account, has been temporarily suspended and I cannot access my own money. In the app it clearly shows the warning “Wallet is temporary suspended” while my balance of around ₹7,341 remains stuck and unusable. After noticing the suspension, I contacted FamPay customer support, but the response was not satisfactory. They only told me to send all the sender details, without giving a clear reason for the suspension or any specific timeline for resolving the issue, and my account is still blocked. I request that my FamPay wallet be urgently reviewed and unblocked, and that full access to my balance of approximately ₹7,400 be restored without any further delay. I also expect a clear explanation of why my wallet was suspended and assurance that such a restriction will not happen again without proper notice.