For a long time, I wanted to buy a Starbucks thermos through Hepsiburada as a birthday gift for someone. When I put in my order on Friday, it said that it would be sent out on Saturday. It was meant to get there on Wednesday, which was the birthday, and I was glad it would get there on time. But when I checked this morning and saw that it still hadn't been sent, I called Hepsiburada and they told me that it would be sent today. At 7:30 pm, Hepsiburada canceled the order, saying that Starbucks couldn't make the goods and that there was a mistake in the math. Because of them, I made a 13-year-old child's birthday sad. This is not good enough for a business like Starbucks.
I placed an order through Getir from a Starbucks location today at 3:00 PM, expecting delivery within 15-20 minutes as promised. However, it took over an hour, and the order still hadn’t been delivered. I contacted customer service to request a cancellation since the order hadn’t even been prepared ...
I ordered a coffee from Starbucks through Getir, but it arrived mixed up and incorrect. While Getir refunded the coffee itself, they didn’t refund the delivery fee. More importantly, I needed a hot coffee as ordered. The Starbucks location said they’d send a replacement but mentioned I needed to con...
I placed a coffee order from Starbucks to my home, expecting the usual quality and service. The delivery arrived in a package labeled with my name, which made me think everything was correct. But when I opened it, the contents clearly belonged to someone else—a completely different person named “Gül...
I purchased a thermos from Starbucks, carefully reviewing the product description before ordering. The listing clearly stated it had a double-lid design, which is exactly why I chose that specific model. But what I received was a completely different item—a thermos with only one lid. I contacted th...
On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating...
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