I purchased a thermos from Starbucks, carefully reviewing the product description before ordering. The listing clearly stated it had a double-lid design, which is exactly why I chose that specific model. But what I received was a completely different item—a thermos with only one lid.
I contacted the seller to correct the issue, expecting a quick fix or at least an explanation. Instead, I got no response at all, which forced me to return the product.
This is not what I expect from a global brand like Starbucks. I trusted the product listing and the brand reputation, but in return I got a misleading description and poor customer service. I’ve attached photos showing both what was promised and what actually arrived.
I purchased a Starbucks-branded thermos, expecting high quality from such a well-known company. However, the lid leaks, making it impossible to use properly. When I went to the store to request a replacement, the staff told me this model has a manufacturing defect and many customers have reported th...
like two or three months back, I got myself a Starbucks thermos, thinking it would be a solid and durable purchase. But, to my bummer, the lid of the thermos is now loose, making the stuff spill out even without any drops or big hit. What's even more concerning is that I found out other people are h...
I purchased a Starbucks thermos after being told it would keep liquids hot for 12 hours. Since there was a buy-one-get-one-free promotion, I got two. However, the product is nowhere near what was promised. The water inside loses heat within 2-3 hours, which is worse than many lower-quality thermoses...
I purchased a Starbucks thermos through an online shopping site, and after just one use, the bottom cap fell off. Without the cap, the coffee cooled down immediately, making the thermos unusable. I’m requesting a full refund for the thermos, as it’s unacceptable for it to fall apart in just one day....
I purchased a green-patterned steel thermos from a Starbucks store and used it for only two months before it started leaking from the bottom. When I went to the store to request a replacement, they refused because I didn’t have the receipt. I then contacted Starbucks customer support, hoping for a ...
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