Aytekin is very satisfied with the result
Resolved
Starbucks 30 Stars Not Added After ₺500+ Purchase
Aytekin
December 10, 2024 12:00 pm
5"The stars have been credited to my account, thank you."
Starbucks App Failed to Deliver Promised Rewards from Star Rain Campaign
Erdem
December 09, 2024 1:49 pm
6
I participated in Starbucks' "Star Rain" campaign through their mobile app, which promised 15 free drinks for spending ₺3000. However, after meeting the spending requirement, I did not receive the promised rewards.
When I contacted customer service, they informed me that I needed to purchase specific items like thermoses or coffee beans to qualify. This condition was not mentioned in the campaign details. When I requested a refund for the amount spent, they told me it was not possible.
This is misleading advertising, and I feel cheated. I request Starbucks to either honor the campaign terms as advertised or refund my money. Transparency is crucial in maintaining customer trust. Please resolve this issue promptly.
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