My Starbucks Rewards stars haven't shown up, what's wrong?

There are several reasons why Starbucks Rewards stars appear late.
• First, stars earned through purchases usually take 2 business days to appear, so if you recently bought something, you may have to wait. Star updates can be delayed by Starbucks Rewards system glitches.

• Make sure your email and phone number are current to avoid delays. Gift cards, certificates, and Starbucks Card reloads may not earn stars, so check before buying. If you used Delta SkyMiles or Chase Pay, stars may be credited to those programs instead of Starbucks Rewards.

• Wait 2 business days if it's a recent purchase, check your app or website account, and contact Starbucks customer service if the stars haven't appeared after the specified time. Tell customer service about your purchase, including the date, time, location, and amount. Customers must be patient and cooperative to resolve these issues, as the investigation may take time.

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