Sodexo App Not Working

July 9, 2023 5:39 PM185

I downloaded the updated Sodexo app, but it's not working. I decided to switch back to the old app, but my balance isn't showing there either. Although we can still use Sodexo for meals at work, the app refuses to open and constantly displays messages like "Apologies for any disruptions." If the update process has failed, please reactivate the old functioning apps to prevent further inconvenience. I was excited about the new Sodexo app, hoping for a seamless user experience. However, it has been nothing but a letdown. I rely on this app for managing my balance and making payments, so it's frustrating to encounter these glitches. The constant errors and disruptions have left me feeling helpless and unsure of what to do next. I urge the Sodexo team to address these issues promptly and find a solution. As a loyal user, I expect a reliable and functional app that meets my needs. Please rectify this situation so that users like me don't continue to suffer from these technical difficulties.

July 10, 2023 6:21 PM (1 day after complaint)

Dear user, In order to provide you with the best experience, the updates we make to our mobile application may cause interruptions. We are working with all our might to complete the update as soon as possible with our relevant teams. Our application is currently working smoothly. Thank you for your understanding. Best regards.

Similar Complaints

Sodexo Mobile App Glitch, Stuck at the Logo

The Sodexo mobile app will not open for me. I have tried multiple times. The Sodexo logo appears whenever I click on the...

1

Sodexo Mobile App Not Work Properly

I'm very annoyed by the ongoing issues I'm having with the Sodexo mobile app. Every time I try to make a payment, the ap...

1

Sodexo Card Mobile Payment Issue

September 8, 2023 7:17 PM155

Sodexo recently made an app update, and I found myself unable to use my card. I contacted customer service, and they add...

Sodexo Card Refund Delay Complaint

I need to address the fact that my refund of 15,000 ₺, mistakenly deposited into my Sodexo card, has not been processed....

Sodexo Card Refund Delay Complaint