Sodexo Sodexo Card Mobile Payment Issue

İlker · 2023-09-08T19:17:51+03:00

Sodexo recently made an app update, and I found myself unable to use my card. I contacted customer service, and they added the card to the new app. However, I later noticed that the permission to make mobile payments had been revoked. When I inquired with Sodexo, they informed me that I needed to obtain permission from my employer once again. Unfortunately, my company is closed over the weekend, leaving me unable to use my card and feeling quite inconvenienced.

İlker

Sodexo

September 8, 2023 7:17 PM155

Sodexo

September 14, 2023 12:14 PM (5 days after complaint)

Dear Customer, We will conduct an investigation regarding the matter you have conveyed to us and provide you with detailed information within 1 business day at the latest. For any information, suggestions, opinions, and solution requests regarding our products and services, you can contact our customer service.

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