Gökhan

Verified

Member since June 2020

Complaints

I’ve Faced Repeated Payment Issues on Otelz.com and Still Can’t Get Real Support

March 24, 2025 2:00 AM41

Let me start by saying this is the fourth time I’ve faced the exact same issue with Otelz.com. On March 22, 2025, I book...ed a hotel via Otelz.com for a 1-night stay, paying with ZCüzdan. At 12:46 PM, just over an hour before check-in, the hotel called me. As soon as the phone rang, I already knew why...

Otelz.com Reservation Deception and Cleaning Issues – A Disappointing Stay!

Gökhan

Otelz.com

March 6, 2025 10:40 AM58

On February 22, 2025, we arrived at the hotel for check-in around 3:00 PM. We were warmly welcomed at the reception. We ...informed them about our reservation, provided our IDs, received our room key, and were assigned room 506. When I opened the door to room 506, I found dirty towels and sheets on the...