Remta DE11P Tea Maker is Rusted And Amazon Does Not Accept Returns

Remta DE11P Tea Maker is Rusted And Amazon Does Not Accept Returns
Fatih
Fatih
Amazon
February 7, 2024 5:22 PM41

The bottom of the Remta DE11P Premium Tea Machine, purchased from amazon.com.tr with order number 405-3060457-9911524, is rusted after just the 3rd use. Despite being stainless steel, I returned the product to Amazon Turkey within the 30-day return period due to this issue. However, they rejected the return, claiming it was due to excessive use. How can a product be excessively used in just 15 days? Amazon adopted a misleading and blaming attitude toward the consumer, avoiding responsibility. I will pursue all my legal rights regarding this negative and accusatory experience with Amazon.com.tr. My trust in this company has been severely shaken.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Amazon customer service keeps giving vague answers, how can I escalate my complaint properly?

629 Complaint

Similar Complaints

1

Amazon Steel Thermos - Shipping and Customs Issues

Mehmet
Mehmet
Amazon
November 5, 2023 9:26 PM28

I purchased a steel thermos from Amazon for a total of 597.00 TL, including shipping and customs. The product was suppos...

1

Amazon Delayed Refund for Faulty Arzum Okka Minio Coffee Machine

Fatih
Fatih
Amazon
November 12, 2025 2:27 AM30

I purchased an Arzum Okka Minio Turkish Coffee Machine from the seller Kolaysepet on Amazon.com.tr with the order number...

1

How Can A Technologist Use Airfry Incorrectly, Amazon?

Barış
Barış
Amazon
August 31, 2023 4:36 PM24

Hello, I'm Barış, and I'd like to share my frustrating experience with a product I purchased on Amazon.tr. I bought an a...

1

The Columbia Jacket from Amazon Has Seam Issues, They Won't Take It Back

Aysen
Aysen
Amazon
November 21, 2023 10:31 PM18

I purchased a Columbia jacket from Amazon Turkey on July 17th, intending to use it during the summer. However, I couldn'...