Philips HD9255/60 Airfryer Basket Peeled Off

Philips HD9255/60 Airfryer Basket Peeled Off
Philips HD9255/60 Airfryer Basket Peeled Off
Meltem
Meltem
PHILIPS
December 12, 2023 10:58 AM112

Dear Philips Customer Service,I'm writing to express my dissatisfaction with the Philips HD9255/60 Airfryer basket that I purchased from Turkey. Unfortunately, the Teflon coating of the basket peeled off within just one year, and rust has developed in the basket. I want to emphasize that I followed the cleaning instructions provided in the user manual meticulously. Despite my efforts to maintain the product as directed, it has deteriorated prematurely. I believe this is a significant quality issue that needs to be addressed. In light of the above, I kindly request the replacement of the basket with a new one. I appreciate your prompt attention to this matter and hope for a swift resolution to ensure my satisfaction as a valued customer. Thank you for your understanding and assistance.

Comments

Similar Complaints

Philips Airfryer HD9252: Rust Issues and Unhelpful Customer Service

Büşra
Büşra
PHILIPS
November 3, 2023 5:51 PM60

I purchased the Philips Airfryer HD9252, and after only three uses, rust appeared within 15 days. When I called Philips ...

Philips Airfryer HD9252: Rust Issues and Unhelpful Customer Service
1

Philips Azur Elite Optimal Temp Iron Cannot Be Fixed

Alper
Alper
PHILIPS
October 22, 2023 9:40 PM40

My Philips Azur Elite Optimal Temp iron broke down. The local Philips service in my city, Eskişehir, decided to replace ...

Philips HD9257 XL Air Fryer Stays Broken Despite Repairs

Karamazı
Karamazı
PHILIPS
February 25, 2024 8:57 PM87

On January 25, 2024, I bought a Philips HD9257 XL model air fryer from the Teknosa store. I've tried making fried potato...