Dear Philips Customer Service,I'm writing to express my dissatisfaction with the Philips HD9255/60 Airfryer basket that I purchased from Turkey. Unfortunately, the Teflon coating of the basket peeled off within just one year, and rust has developed in the basket. I want to emphasize that I followed the cleaning instructions provided in the user manual meticulously. Despite my efforts to maintain the product as directed, it has deteriorated prematurely. I believe this is a significant quality issue that needs to be addressed. In light of the above, I kindly request the replacement of the basket with a new one. I appreciate your prompt attention to this matter and hope for a swift resolution to ensure my satisfaction as a valued customer. Thank you for your understanding and assistance.
I purchased the Philips Airfryer HD9252, and after only three uses, rust appeared within 15 days. When I called Philips customer service at the number ending in 7445, I received careless responses that led me astray. The employee there responded mockingly, with no interest in resolving the issue. I ...
I bought a Philips Airfryer, anticipating a reliable and top-notch product. Unfortunately, the inner basket developed rust after just a brief period of regular use. When I reached out to customer service, they insisted it was a case of "user error" and declined to honour the warranty for the issue. ...
Dear Sir/Madam, I will explain the grievance I experienced with my product below. My Philips boiler iron has malfunctioned. I took it to İzmir Karşıyaka Sezel Technical Service. It was said that the main display card will be changed, I paid the price, it was said that it has 6 months warranty. In a ...
My Philips Azur Elite Optimal Temp iron broke down. The local Philips service in my city, Eskişehir, decided to replace the base of the iron, but after a 50-day waiting period, they informed me that the base of the iron couldn't be sourced in Turkey. They proposed to exchange my iron with another on...
On January 25, 2024, I bought a Philips HD9257 XL model air fryer from the Teknosa store. I've tried making fried potatoes in the air fryer several times, but they never seem to cook through. After many attempts, I have not been successful in cooking. I brought the product to the Teknosa store for s...
Comments