1
Leyla is completely dissatisfied with the result

Skechers Labeled Short-Term Worn but Torn Shoes as Misuse

January 10, 2023 10:10 am
12

I got shoes from Skechers. On the third day, I saw that the stitches were coming apart, so I went to the store to get their opinion on the matter. They asked for a receipt and an invoice, so I found the invoice and other paperwork, put my work in order, and took it to the Capacity Skechers store to show them before the end of the month. They said that the shoe couldn't have changed this much in such a long time. They sent it to be looked at. In the review, it was shown that the product flaw was caused by me. How did this happen to such an expensive shoe that I wore for 3 days and had in my possession for a total of 20 days, including the review process? I want the item to be changed.

January 10, 2023 10:25 am (15 minutes after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you during the day. Skechers Customer Contact Center 0850 488 02 00

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