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Skechers Shoe Sole Wears Out Prematurely

Skechers Shoe Sole Wears Out Prematurely
Skechers Shoe Sole Wears Out Prematurely
April 4, 2024 8:32 PM178

The Skechers shoes I bought completely wore out their soles within a year, and I couldn't understand why. After reaching out to Skechers through email, they advised me to take them to the store for inspection. I brought them to the store and left them for inspection. Nevertheless, the message I received today stated, "Dear customer, no manufacturing defects were found in your product examined with request number 1-338894." This behavior is completely unacceptable for a brand of Skechers' caliber. It's highly unlikely that any user would purposefully wear out the sole of their shoes like this. Throughout my 20 years as a Nike user, I have never experienced any issues. Nike has consistently been reliable in exchanging products with defects.

April 5, 2024 9:01 AM (12 hours after complaint)

Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you during the day. Skechers Customer Communication Center

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