I can't stand how much trouble the Skechers online store is giving me lately. I bought a pair of shoes from their website in 2022. At the time, I knew that the only way to return or exchange an item was through the online store on their website. But in 2023, they decided to do away with in-store exchanges for good, and they didn't make any new rules for customers who had already bought something. This change was never told to me or any of the other loyal customers, so I feel like I've been cheated by a company that clearly doesn't care about its customers. Skechers' lack of responsibility is truly appalling, so I will never do business with them again.
Skechers no longer delivers the quality it once did. I’ve had issues with three different pairs of their shoes. The first pair developed inner sole bunching, making them uncomfortable to wear. I sent them for inspection, but Skechers blamed me and rejected my claim. Only after filing a complaint wit...
I bought a pair of "Skech Air Cort" shoes from the Skechers website on February 6, 2024. The delivery took place three days after the order was placed. Even though I wore these shoes on a daily basis, the lining unexpectedly ripped after just two months. During my visit to their store for inspection...
I bought a pair of Skechers sneakers in February 2024, encouraged by the store employee’s assurance of a two-year warranty with instant one-for-one exchange if any issues arose. However, within just 6-7 months, the shoes started coming apart. When I returned to the Form Bornova branch to resolve the...
On February 19, 2024, I purchased a pair of Skechers shoes directly from their official online store, not from a third-party seller. Within six months, the inner lining started tearing apart, making the shoes unwearable. I took the shoes to the Kayseri Forum Skechers store for a warranty claim, but...
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