I bought a pair of "Skech Air Cort" shoes from the Skechers website on February 6, 2024. The delivery took place three days after the order was placed. Even though I wore these shoes on a daily basis, the lining unexpectedly ripped after just two months. During my visit to their store for inspection, they declined to accept it due to the fact that I had made the purchase online. I took it upon myself to arrange for its return using a courier service. After three weeks, they returned it, stating that the issue was not caused by the manufacturing process. Let me explain why this experience didn't meet my expectations:
If you make a purchase from their website, the stores won't provide any assistance. This demonstrates a clear disregard for their own brand and a failure to support their product.
They solely focus on matters concerning the production of the shoes they offer for sale. The brand appears to disregard the quality of materials used and the fact that the shoes became unusable within two months.
If you happen to have a pair of Skechers shoes, it might be wise to locate a reliable shoe repair professional who can address any material issues, as the brand does not provide assurance on material quality.
After my experience with Skechers shoes, I have decided not to buy from this brand in the future.
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