On September 27, 2023, I placed an online order with Skechers, and it has yet to be shipped. They promised to ship it within three business days. Today, October 5, 2023, there is no trace of the shipment and no one to help me. I've repeatedly called and messaged them on WhatsApp, and all they say is that they're forwarding the issue to the appropriate department and will get back to me soon. Mr. M******, a representative, even assured me two days in a row that he would definitely respond by 6:00 PM, but it was a blatant lie. I call it a lie because a response can be provided even if there is no update. This is the first time I've encountered a company that is unprofessional, disorganized, and completely indifferent. I bought the items as a gift for my wedding anniversary, and now the big day has come and gone, but the gift is nowhere to be found. They've squandered my time, tried my patience, and still haven't given me any answers. It's as if they're mocking my intelligence by saying things like "It will be shipped in 20 days," or "There's no stock," and then leaving me in the dark.
The product we ordered from the Skechers website for Father's Day on June 13, 2023, has yet to arrive. When I inquire about my cargo on the Kargoist website, it appears that it has been held at the Ankara branch since June 14, 2023. When we inquire as to why you are waiting for the cargo company, we...
I purchased a pair of Skechers shoes on September 22, 2024, expecting high quality. However, within just a few days, the shoes started showing multiple defects. The material began peeling, the color faded, and the sole cracked. Over time, the inner lining tore, and white stains appeared on the front...
I bought a pair of "Skech Air Cort" shoes from the Skechers website on February 6, 2024. The delivery took place three days after the order was placed. Even though I wore these shoes on a daily basis, the lining unexpectedly ripped after just two months. During my visit to their store for inspection...
On December 21, 2024, I purchased a pair of shoes from the Skechers online store. Unfortunately, I had to return the product and followed the proper procedure to send it back. However, my refund request was denied. To make matters worse, the product was mistakenly delivered to an unknown person at a...
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