I purchased a pair of Skechers shoes thinking I was investing in quality, but I’ve been left extremely disappointed. Before even a year passed, and despite only occasional use, a noticeable tear developed on the side of the shoe. When I reported the issue, I was told it wasn’t a manufacturing defect and they refused to take responsibility.
This is simply unacceptable. When customers pay premium prices, we expect premium quality and after-sales support. But Skechers chooses to dismiss clear product flaws instead of standing behind their brand. In contrast, other retailers like Filo or Deichmann at least evaluate customer concerns fairly and don't leave you stranded.
It’s disheartening to see such indifference from a global brand. My entire family used to buy Skechers, but after this experience, we’re done. I urge Skechers to reconsider its approach to product quality and customer service. Ignoring genuine customer concerns will only push loyal buyers away. This issue should be addressed properly and fairly—I expect either a repair, replacement, or refund.
I bought a pair of Skechers shoes about a year ago, and I’ve only worn them occasionally—on special days like holidays, weddings, or formal events. Despite this very limited use, the shoes have already started to tear on the inside lining, causing discomfort and pain when walking. There are also vis...
I bought a pair of Skechers shoes, and to my shock, they split apart along the entire sole shortly after I started wearing them. What’s even more frustrating is that I’ve used this exact model in the past and never encountered such a manufacturing flaw. This time, the shoe literally came apart, some...
I bought a pair of Skechers shoes in November, but since the weather hadn’t warmed up yet, I barely had the chance to wear them. Despite wearing them only a handful of times, the shoes have already started tearing apart—and the damage is getting worse with each passing day. It’s incredibly frustrat...
I purchased a pair of Skechers D'Lites sneakers, which I primarily wore in dry conditions over the past year. Recently, I noticed a tear in the inner heel lining. I brought the shoes back to the Skechers store where I bought them and submitted them for inspection, hoping the issue would be resolved....
I purchased a pair of Skechers sneakers with a suede-like upper surface, expecting durability and quality from such a well-known global brand. Unfortunately, within a short period of normal use, the upper part of the shoes began cracking. After they got wet in rainy weather, the situation worsened—t...
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