I purchased a pair of Skechers GO Run shoes for around ₺3249 and wore them for approximately 4 months under normal daily conditions. Out of nowhere, I started to notice cracking along the sides and a tear at the heel area. These issues clearly point to material failure rather than user misuse.
Hoping for a fair resolution, I took the shoes to Buca Yalı Spor, where they were sent in for inspection. After waiting nearly three weeks, I was shocked to learn that my request for a refund or exchange was denied, with no adequate explanation provided.
This experience is extremely frustrating. I paid a premium price expecting durability and quality from Skechers, but the shoes have fallen apart far too soon. I take good care of my footwear and have never experienced this kind of deterioration in such a short period with any other brand.
I strongly urge Skechers to re-evaluate this claim and either replace the product or issue a full refund. Defects like this should be covered under warranty, and dismissing customers with vague rejections is unacceptable. I expect this matter to be resolved promptly.
I bought a pair of Skechers shoes and was honestly expecting durability and comfort based on all the positive feedback I had heard. Unfortunately, within just 2 months, the shoes began to wear out visibly, especially around the mesh areas, despite the fact that I never even washed them. I paid ₺250...
I bought a pair of Skechers shoes from the Torium store in August of last year. Despite only wearing them for about four months, both the toe and side areas began to split open. I submitted them for inspection under warranty and requested either a replacement or to exchange them for another product ...
I purchased a pair of Skechers Bobs Bamina shoes about a year ago, paying over ₺3000 with the expectation that I was investing in a quality product. Sadly, they have proven to be anything but durable. Despite wearing them for only about one active month total during the entire year, the shoes are no...
The shoes I bought from the Skechers store started tearing at the sides and developed an unpleasant appearance within just 4–5 months. Despite applying for a replacement, my request was rejected. Even though the shoes are under a 2-year warranty, no action has been taken. I paid ₺6,300 for these sho...
I purchased a pair of Skechers shoes on 02/02/2025, and on Monday, 19/05/2025, I noticed a crack on the sole. When I took the shoe off to inspect it more closely, I saw that it was also torn on the inside and the inner sole had started to fall apart. I had only worn these shoes for four months, just...
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