Skechers Refused to Replace My Shoes That Tore After a Few Months of Use
The shoes I bought from the Skechers store started tearing at the sides and developed an unpleasant appearance within just 4–5 months. Despite applying for a replacement, my request was rejected. Even though the shoes are under a 2-year warranty, no action has been taken. I paid ₺6,300 for these shoes, and after only a few months of use, they became unwearable. I still have the receipt, box, and all related documents, but no one is taking responsibility. I didn’t damage the shoes myself, nor did I cut them with a knife—they can be tested and inspected. I am simply asking for what I’m entitled to and formally request a replacement for the shoes.
The shoes I bought from the Skechers store started tearing at the sides and looking worn out within just 4–5 months. Although I applied for a replacement, my request was rejected. The shoes are still under a 2-year warranty, yet no action has been taken. I paid ₺6,300 for these shoes, and after only a few months, they became unwearable. I still have the receipt, the box, and all related documents, but no one is taking responsibility. I didn’t cause the damage myself or cut the shoes with a knife—they can be tested and inspected. I am simply asking for what I’m entitled to and formally request a replacement.
