Poloniex

Poloniex took my Dogelon Mars (Elon) tokens. In October 2024, they blocked the wallet holding this coin without any prior warning. I contacted Poloniex support weekly, but nothing changed. Their official statement claimed that withdrawals would be available until April 29, 2025, yet no such option w...

I’ve been trying to access my Poloniex account for days through both the mobile app and website, but I keep getting a “network error” message every single time. I’ve checked my internet connection, tried different devices, even used a VPN—nothing works. What’s even more frustrating is that there is...

I have been unable to access my Poloniex account for two months. Every time I try to log in, the page displays a system error. I even took a screenshot and sent it to support, but despite multiple messages, I have received no resolution. I am unable to make any transactions, and other exchanges wor...

I haven’t logged into the Poloniex website for a long time, but when I tried today, I couldn’t access it. Every time I enter the website address, I get a message saying, "This site can't be reached." I am frustrated by the lack of clear support or customer service options for resolving this issue. ...

I’ve held Elon Coin on Poloniex for about four years, only to discover recently that it has been removed from the platform. When I reached out to customer service, I was told the coin was delisted due to poor performance and that it might be available for trading again in the future—but no specific ...

I’ve been using Poloniex for about 5-6 months, but recently, I was informed that the coin I’ve been trading is temporarily unavailable for transactions. I’ve contacted customer support multiple times, and each time they told me the issue would be fixed soon. However, it still hasn’t been resolved, a...

I had Saitama coins on Poloniex that I purchased around four years ago, and now I’ve discovered that they’ve been removed, with all quantities wiped out. I’m demanding an immediate refund of my money. I’ve never encountered anything like this; my investment has been completely zeroed out. I invest w...

I transferred CWIF from Poloneix to Mexc, but since it wasn’t the same currency, I requested a refund from Mexc. Unfortunately, Mexc mistakenly sent the refund to Poloneix's cold wallet instead of my address. I reached out to Poloneix for assistance, and they asked me for a video and screenshots as ...

For months—possibly even a year—Poloniex has blocked my coins, halting all transactions under the guise of a wallet update. As a result, my coins, which were expected to gain value, have remained stagnant due to being labeled as 'disabled.' When I reached out to a representative, I was met with a di...

My XLM withdrawal request has not been realized for months, and I cannot find a contact person; I wrote from everywhere. They responded as if they were making fun of me and blocked me from their Telegram channel. They closed withdrawals. My pending transaction timed out, and my funds were lost; Curr...

I've been trying to withdraw XLM from my Poloniex account for months, but the transaction is still pending. I've reached out to customer service several times, but unfortunately, they haven't been very responsive or helpful. They went ahead and blocked me from their Telegram channels. Poloniex has ...

I've been trying to get my money and access my account for months, but it's been a real struggle. I've reached out to customer service several times, but unfortunately, they haven't been very responsive or helpful. They haven't given any updates or explanations for the delays. Many people are facin...

My account on the Poloniex exchange got locked and all my coins were suspended on November 10, 2023. I've been having trouble trading and accessing my funds for more than 4 months now. Every time I reach out to customer service, I keep getting the same automated responses. I was asked to do this KY...