On November 27, 2023, I visited the Beylikdüzü Shell station, and to my surprise, they refused to provide me with gasoline, claiming it was unavailable. Additionally, when I attempted to check my tire pressure, that service was also unavailable. It's a highly disappointing station. Furthermore, on December 6, 2023, I stopped by the Erzurum Askale Shell station to purchase gasoline, only to be told that there was none available. I have never encountered such an irresponsible company.
I'm writing to express my dissatisfaction with Shell's customer service. I purchased diesel fuel from the Shell station in Viranşehir on January 17, 2023, and was extremely dissatisfied with the service I received. Not only did the employees write my license plate number incorrectly, but they also i...
On February 26, 2023, I went to the Halkali-Yarimburgaz Shell gas station to fill up my car. My car can run on both gas and gasoline, so I filled up the gas tank and spent 200 TL on 9.77 liters of gasoline. But when I got back to my car after paying, I saw that 3–4 liters of gasoline had spilled out...
On September 1, 2023, at 2:48 PM, I went to the Shell Petrol Elvankent branch in Ankara to refuel my vehicle. Only the front pumps were operational, which caused chaos and confusion. Because the fuel nozzle was facing the wrong way, the hose length did not reach my vehicle's filling cap. When I inqu...
On June 24, 2023, at 12:39 PM, I visited the Shell petrol station in Güzelbahçe (Mithatpaşa Cad no. ). I informed the attendant, Mr. G*, of the amount of fuel I needed for my vehicle. He attached and removed the pump from my car, claiming it was properly connected. However, when I started driving an...
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