I Requested a Return but UPS Still Hasn’t Started the Process


My shipment, handled by UPS and detailed in the attachment, was not delivered within the specified timeframe. The Elazig and Tunceli branches are unresponsive to my calls, and when contacting customer service, I receive a dismissive response stating that my request has been logged without any real solution. This isn't the first time I've encountered this issue with UPS Turkey, prompting me to email every online store I use, urging them not to use UPS for shipping. I am frustrated with UPS's generally irresponsible and indifferent service policy. I demand the delivery of my package by January 5, 2023.

Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...

I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th...

I submitted a request to receive a package on 10/30/2023 via UPS Turkey. It was supposed to arrive on 10/31/2023 but it didn't show up. No message, call, or notice – they don't seem to care. On 11/01, they finally picked up the package, then nothing happened again. We shouldn't have to ask for the t...
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