Following the steps outlined in their return policy, I sent three separate goods back to Shein not long ago. But just two of the goods were credited to my account when I got my refund. I got in touch with customer care very away, and they advised me to call the shipping firm. Two of the goods were returned, therefore it's safe to say that Shein got the shipment I sent them. I don't see it. With only one return label provided, I don't see how they could possibly expect me to sort the returns. I feel that someone is being dishonest or at least irresponsible with this whole thing. I hate having to fight for a refund after I've already returned the item. When it comes to returns, Shein should exercise more caution.
I recently placed an order on Shein worth ₺2,000, but several of the items arrived with poor stitching and some were even damaged or broken. Naturally, I decided to return them. However, when I initiated the return process, I was shocked to see that I would be charged ₺800 in return shipping fees. ...
I ordered a bunch of stuff from Shein, but when my package showed up, some of it was missing. I reached out to customer service immediately, but they kept insisting that everything was delivered, even though I only got half of my order. It’s so annoying that I’ve shelled out money for stuff that nev...
I ordered clothes two months ago, but I haven't gotten anything yet. Even though some of my orders show as delivered, I haven't gotten any of them yet. I can't track the shipment and don't know which shipping company will deliver my order. I have bought things from Shein before, and they got to me i...
I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, ...
I placed two separate orders from Shein, and both shipments are marked as “delivered” in the system. However, I never received either of them. I didn’t get a delivery code, no message from any shipping company, and no phone call from a courier. It’s as if the packages just vanished. How can a delive...
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