I placed an order on Shein worth €70, and after two months, they suddenly marked it as having a wrong address. This makes no sense because my address was correct when I placed the order. The bigger issue is that I no longer live in the same country, my phone number has changed, and even my card details are different. Now I have no idea how to return the items, update my payment information, or get my money back. Shein’s support needs to provide a clear solution because this is not my fault! I expect immediate assistance on how to process my return and receive my refund on my new card. Someone from Shein, please help me fix this!
I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, ...
On October 3, I made an online purchase on Shein from the clothing and accessories category, spending a total of 1,250 TL. Around two months have passed and my order still hasn’t arrived, and I have no information about where the parcel is. A few days ago, I discovered that the shipment of my order...
I placed an order through SHEIN, and instead of delivering it to my address, the package was left at someone else’s door. I’ve contacted customer service multiple times, shared photos showing the delivery location is not my home, and explained clearly that the delivery address is incorrect. Still, S...
Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. I tried contacting them but couldn’t reach anyone. Now I see that my packages have been marked for return and shipped back overseas. I’m shocked by this situation. Out of three pac...
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