I recently purchased three dresses from Shein, with a total listed price of ₺1,200. However, I was charged ₺1,800 in total due to what Shein claimed were high tax deductions, meaning I ended up paying ₺600 more than expected. When I decided to return the items, I was informed that the return shipping cost would be my responsibility.
I contacted Shein customer service to request a fair resolution, but they insisted that I must cover the shipping fees for the return and provided no alternative solution. My order was delivered to my address in Mersin, Akdeniz, and I paid via credit card. It has now been over 15 days since I reported this issue, yet I have received no positive response.
I feel wronged by the excessive tax deductions and the unfair burden of return shipping fees. I request a full refund of the overcharged amount and reimbursement of the return shipping costs without further delay.
I shopped from SHEIN for the first time and ordered three different dresses (SKU: sz25061038638130823, sz25060972899427327, sz25033124891118890 – Order No: GSO1CD21200QQR0). However, the products I received were completely different from the models I ordered and the ones shown in the images. Due to ...
I recently placed an order on Shein worth ₺2,000, but several of the items arrived with poor stitching and some were even damaged or broken. Naturally, I decided to return them. However, when I initiated the return process, I was shocked to see that I would be charged ₺800 in return shipping fees. ...
I ordered from Shein, and my package arrived in 9 days without any issues with the delivery time. However, when the courier arrived, I was unexpectedly asked to pay an additional ₺620 at the door. I felt compelled to pay without any explanation provided at the time. Upon opening the package, I disco...
Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. I tried contacting them but couldn’t reach anyone. Now I see that my packages have been marked for return and shipped back overseas. I’m shocked by this situation. Out of three pac...
About a week ago, I placed an order on Shein totaling ₺3,000 for several blouses in different colors. The products were delivered, but since the sizes didn’t fit me, I decided to return them. I submitted a return request through the Shein app and carefully followed every step of the process. However...
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