I Face Overcharge and Return Shipping Cost Issue with Shein Dress Order

432

I recently purchased three dresses from Shein, with a total listed price of ₺1,200. However, I was charged ₺1,800 in total due to what Shein claimed were high tax deductions, meaning I ended up paying ₺600 more than expected. When I decided to return the items, I was informed that the return shipping cost would be my responsibility.

I contacted Shein customer service to request a fair resolution, but they insisted that I must cover the shipping fees for the return and provided no alternative solution. My order was delivered to my address in Mersin, Akdeniz, and I paid via credit card. It has now been over 15 days since I reported this issue, yet I have received no positive response.

I feel wronged by the excessive tax deductions and the unfair burden of return shipping fees. I request a full refund of the overcharged amount and reimbursement of the return shipping costs without further delay.

Comments

Similar Complaints

Shein Sends Me Completely Different Dresses Than I Ordered

474

I shopped from SHEIN for the first time and ordered three different dresses (SKU: sz25061038638130823, sz250609728994273...

Shein Sends Me Completely Different Dresses Than I Ordered
Shein Sends Me Completely Different Dresses Than I Ordered
Shein Sends Me Completely Different Dresses Than I Ordered
Shein Sends Me Completely Different Dresses Than I Ordered
+1

I Face High Return Fee for Defective Shein Products

323

I recently placed an order on Shein worth ₺2,000, but several of the items arrived with poor stitching and some were eve...

I Face High Return Fee for Defective Shein Products

Shein Order Quality Issues and Unfair Refund

141

I ordered from Shein, and my package arrived in 9 days without any issues with the delivery time. However, when the cour...

Shein Order Quality Issues and Unfair Refund

Shein Orders Sent to Wrong Branch and Returned – Requesting Refund

234

Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. ...

Shein Customer Support Unhelpful as No Courier Accepts My Return

473

About a week ago, I placed an order on Shein totaling ₺3,000 for several blouses in different colors. The products were ...