I recently placed an order on Shein worth ₺2,000, but several of the items arrived with poor stitching and some were even damaged or broken. Naturally, I decided to return them. However, when I initiated the return process, I was shocked to see that I would be charged ₺800 in return shipping fees.
I cannot understand why I should pay such a high amount just to send back low-value, defective products. A return fee that equals nearly half the value of my entire order is unreasonable, especially when the quality issues are entirely the seller’s fault.
I expect Shein to either waive this excessive return fee or provide a free return label, given the condition of the items. I am requesting a prompt resolution so that I can return these products without being unfairly penalized for the company’s quality control issues.
I ordered from Shein, and my package arrived in 9 days without any issues with the delivery time. However, when the courier arrived, I was unexpectedly asked to pay an additional ₺620 at the door. I felt compelled to pay without any explanation provided at the time. Upon opening the package, I disco...
I recently purchased three dresses from Shein, with a total listed price of ₺1,200. However, I was charged ₺1,800 in total due to what Shein claimed were high tax deductions, meaning I ended up paying ₺600 more than expected. When I decided to return the items, I was informed that the return shippin...
On November 12, I placed an order on Shein for several bras. After the items arrived, I decided to return them because I didn’t like the fabric or the overall quality. When I submitted my return request through the app, I saw that Shein accepted the return but does not cover the shipping cost, meani...
I am absolutely outraged with SHEIN! Every single one of the 5 items I ordered was defective and poorly made. To make matters worse, the sizes were completely wrong. I paid ₺1,700 and received a package full of unusable junk. This is a total rip-off and a complete disappointment. When I tried to re...
Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. I tried contacting them but couldn’t reach anyone. Now I see that my packages have been marked for return and shipped back overseas. I’m shocked by this situation. Out of three pac...
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