Sennheiser Momentum True Wireless Cronical Problems
I have bought momentum true wireless 1 at 2020 but every user will know that the model had the cronical charge problem and I sent it back. Then Bircom sent me new 2.version because the cronical charge problem made imposssible to sell version 1. After 6 months I have faced new connection problem and sent back again. Bircom sent me the 3.version and the longest using period was with the 3rd version (1 year). Last week of course I had a new problem about charging the buds. I sent again and now they said "we are sorry, your guarentee period is finished" I had never used any version of buds for 2 years. What is the meaning of their "finished" I did not understand. Their buds has the cronical problems and it is suggested to use other brands. I also use the ambeo soundbar which is very expensive compare to other competitives and I had many service problems as well.
Dear Mehmet G, First of all, we would like to express our regret regarding the negative experience you have had. The Sennheiser Turkey team will contact you at your phone number regarding your complaint as soon as possible. Sennheiser Turkey Team
Dear Mehmet G, We attempted to contact you via the registered contact number you provided in order to resolve the issue you mentioned on Şikayetvar, but we were unable to reach you in any of our calls. Therefore, for all your requests, complaints, and suggestions, you can reach us through our Call Center. We wish you pleasant days with the legendary Sennheiser sound. Sennheiser Turkey Team Support Line: (Available on weekdays from 09:00 to 18:00)
I called you back from the number, but unfortunately, the teams have repeated the same things...
