I purchased the Sennheiser Momentum V3 model wireless inner earphones but the left earphone of the product stopped charging six months later. How can I solve this?

My Sennheiser Momentum 4 headphones have developed fabric wear and deformation. Despite always storing them in their case, such damage occurring in about a year is unusual and not expected. I am requesting that the product be either replaced with a new one or properly repaired. When the product was ...

For about two months, my Sennheiser Momentum 4 Wireless headphones have had no sound coming from the right earcup. I’ve tried all troubleshooting steps — resetting, re-pairing, reinstalling the app, and following every official recommendation — but the issue remains unresolved. The product’s warrant...

I’ve been using my Sennheiser CX True Wireless earbuds for about two years, purchased from MediaMarkt Ankara. During this time, the product has malfunctioned four times, roughly every four months, with the same recurring issue each time. I strongly believe the device has a chronic technical defect. ...

When I tried to use my Sennheiser Momentum True 4 headphones on September 23, 2025, I noticed that the device wouldn't connect at all and there was no sound. Since the problem began, the headphones have been completely inoperable. I tried resetting the headphones and charging them for a long time to...

I purchased the Sennheiser Momentum Sport earbuds thinking I was investing in one of the top headphone brands—but I’m incredibly disappointed. From the moment I started using them, the left earbud keeps making an annoying beeping sound that won’t stop. It interrupts music, workouts, and calls—making...

I’m incredibly disappointed with my Sennheiser Accentum Wireless headphones. Out of nowhere, and without any damage, drops, or misuse, they just stopped charging. The day before this happened, I also noticed that the battery was draining much faster than usual, which was already frustrating—but I di...

About three months ago, I purchased the Sennheiser Momentum 4 headphones from MediaMarkt’s website. I chose this model because of its reputation for quality and reliability. I wanted to avoid problems, so I deliberately invested in a premium brand. Unfortunately, it has been a frustrating and disapp...

My Sennheiser TWS 3 earbuds suddenly stopped working—they won’t charge at all. I understand that products can sometimes fail, but what’s truly unacceptable is the complete lack of support I’ve faced trying to get this fixed. I went to the official website to register a service request, but the syst...

I purchased Sennheiser in-ear earbuds last week from Teknosa for ₺8,500, trusting the brand as one of the best in the market. However, just two days later, the earbuds failed to perform basic functions. When answering a call, there was no sound. I couldn’t adjust the volume, pause music, or use any ...

In 2024, I received the Momentum True Wireless 3 earbuds as a gift and have been using them happily—until now. Recently, the left earbud stopped working completely. It won’t turn on, and the charging unit is not functioning properly. From what I’ve read, this seems to be a common issue with this pr...

I purchased the Sennheiser CX True Wireless earbuds on 30.06.2022 through the Sennheiser website. The product initially malfunctioned on 03.07.2023 and was replaced with a new unit, accompanied by a fresh invoice dated 03.07.2023. However, the replacement product also failed on 19.12.2024. Despite r...

They said Sennheiser is a good brand, but both of my headphones are defective. My first experience was with the IE8i headphones. I used them for only one year before they started having connection issues, the sound failed, and the cable seemed faulty — now only one side works. Then I bought the Mome...

My Sennheiser headphones are no longer functioning properly. Initially, the right earbud was blinking green and red, but now neither earbud lights up. The charging case is fully charged, so that’s not the issue. I tried removing the device from my Bluetooth settings and reconnecting, but it won’t p...

I’ve been using the Sennheiser True Wireless 3 for a year without any issues, but recently, an extremely annoying problem started. A loud beeping sound occurs every 3 seconds, and it only stops when I touch the earbuds, but then it starts again. This constant beeping is unbearable, and I can’t even ...

I submitted a repair request for my Sennheiser wireless headphones, and the device was delivered on July 8. We spent about a week waiting, and then we were informed of missing documents. I emailed the invoice again. For 3 weeks, I requested updates on the process, and the only response I received wa...

I bought the Sennheiser EPOS 460 T with the expectation of enjoying its long battery life of up to 14 hours. However, I've been disappointed to find that it unexpectedly powers off after only 2-3 hours of use. I sent it to Bircom, the authorized service center, and they promptly provided a replaceme...

I've been experiencing some discomfort with the Sennheiser Momentum TWS 4 left earbud. When it's on, the highs are disturbing and there's distortion in the sound. I suspect it's a microphone-related problem. Whenever I touch the touchpad of the left earbud, I hear a whistling sound, and there's a cr...

My Sennheiser TW2 headphones malfunctioned back in January, so I sent them in for repairs. The company, Bircom, informed me they couldn't fix them and offered only a refund. I declined because they demanded payment for a receipt from two years ago. Then, after negotiations with Sennheiser Global, a ...

My Sennheiser Sport true wireless right earbud has been giving me trouble lately. It's been a whole week and it's still not producing any sound. On top of that, the green and red lights keep flashing non-stop. Even after trying multiple times to connect it, there's no sound indicating a successful p...