I bought the seenheiser momentum true wireless 2 headset that I bought in December 2021. After 5-6 months, I started to experience sizzling and breaks related to headphones and requested a change. When Bircom officials told me that they did not have any products and that they could refund money, I did not accept it because I could not buy the same quality headphones instead of the exchange rate that increased in our country. When the Momentum true wireless 3 series came out, when I contacted again, I would like to thank the bircom officials, they did not victimize me by making the change. However, 7 months after the replacement of Momentum true wireless 3 headphones, the left earbud does not work at the moment. This should not be the equivalent of the 5000 TL headset.
My Sennheiser Momentum True Wireless 3 headphones have malfunctioned for the second time. The distributor, Bircom, replaced the first faulty pair, but...
I recently faced issues with my Sennheiser Momentum TW2, prompting me to send it to Bircom for warranty processing. Bircom replaced it with the TW3 model, which seemed like a good resolution initially. However, the TW2 was replaced close to the end of its warranty period. After six months of using t...
On May 22, 2025, I sent my Sennheiser Momentum 3 True headphones to Bircom technical service in Istanbul. I requested support from the technical service due to a malfunction with the product. However, the service requested documentation to replace or repair the product. I explained that I did not ha...
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