I purchased Sennheiser in-ear earbuds last week from Teknosa for ₺8,500, trusting the brand as one of the best in the market. However, just two days later, the earbuds failed to perform basic functions. When answering a call, there was no sound. I couldn’t adjust the volume, pause music, or use any of the touch controls.
When I visited the İstinyepark store, they suggested sending the product for service instead of offering a replacement or refund. This experience has been a major disappointment. For such a high price, I expected better quality and functionality. I intend to return the product and look for a more reliable alternative at a lower price. I urge Sennheiser to address this issue immediately.
I purchased a Sennheiser HD458BT model headset from Teknosa, but due to time constraints, I couldn’t test it immediately as I was preparing to travel....
I purchased the Free Buds 5i headphones for nearly 2000 ₺. Ever since I got these headphones, the sound just randomly cuts out. After a while, the sound completely stops, and I can't hear anything from either earbud. I took them to the Vatan store at the Mall Of Istanbul for repair. I requested a re...
The right side of my Jabra Elite 4 Active earbuds stopped producing sound. Because of this, on 09/06/2025 I brought the product to the Teknosa store in İzmir Aliağa for warranty repair. After 20 business days, I was informed that the product could not be repaired and that I could either receive a re...
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