5
Gökhan is very satisfied with the result
Resolved

Samsung 50tu8000 Smart TV Panel Problem

Samsung 50tu8000 Smart TV Panel Problem
profile
Gökhan
April 10, 2024 2:25 am
67
Gökhan's Thank You Message
“Thank you very much to Samsung Turkey for providing a quick solution. My problem was resolved in a manner befitting Samsung. Honestly, I did not expect to reach a solution this quickly, thank you. I am very satisfied.”

I bought my Samsung 50 TU8000 TV in March 2021. Shortly after reaching its third year, it experienced a malfunction with one of its panels. The repair service required a payment of ₺8750. I chose Samsung under the impression that it was a reputable brand, but to my disappointment, I now regret my choice. According to the TV repair technicians I spoke with, it seems that panel issues are a recurring problem with this particular model. The TV I purchased for my parents, which was quite affordable, has been functioning flawlessly for a remarkable 6 years. However, Samsung has proven to be quite underwhelming.

Gökhan
Gökhan
April 17, 2024 2:16 pm

My issue has been fixed very fast by Samsung service free of charge. I am appreciated.

Gökhan
Gökhan
April 17, 2024 2:20 pm

Thank you very much to Samsung Turkey for providing a quick solution. My problem was resolved in a manner befitting Samsung. Honestly, I did not expect to reach a solution this quickly, thank you. I am very satisfied.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Sudden Breakdown and Hefty Repair Bill for My Samsung 50TU8000 TV

profile
Ahmet
September 25, 2023 2:03 pm
26
1
Serkan is completely dissatisfied with the result

Samsung 58TU7000 TV Panel Malfunction

profile
Serkan
July 10, 2023 8:51 pm
16
5
Egemen is very satisfied with the result
Resolved

Samsung 50tu8000 Tv Panel Failure

profile
Egemen
April 13, 2023 12:16 pm
38
"I was pleased with the attention and dedication of customer service regarding my complaint. Resolving the problem with the product and standing behind their products was a positive and reassuring step towards improving the changing brand image. I would like to especially thank Ms. Esra from the technical support team, who did her best to solve the problem I experienced from the beginning to the end of the process. Thank you, Samsung."
Samsung 50tu8000 Tv Panel Failure
1
Volkan is completely dissatisfied with the result

Samsung Disappoints – Known TV Defect, No Fair Resolution Offered

profile
Volkan
June 02, 2025 8:01 am
26
1
Mikail is completely dissatisfied with the result

Samsung UE50TU8000 Panel Failed Repeatedly and They Refuse to Repair It

profile
Mikail
February 27, 2025 12:01 pm
25
Report a Similar Issue