From now on, Samsung is off my list. My Samsung washing machine, used only five times for washing pillows and sheets, was disappointing when the bellows rubber tore after the fifth use, raising serious doubts about the product's quality. Considering the small price difference between it and the LG machine I previously used, it was an expensive lesson to save a bit of money by choosing Samsung, only to end up paying the difference in service bills.
"Thank you for resolving the issue in a short time."
I bought a Samsung 9kg washing machine in September 2024, but I’ve barely used it—probably no more than 20 times in tota...l, as I haven’t been home much. Yet despite the light usage, a major issue started just after the 5th wash: the machine began to violently shake and move, almost like it’s trying t
I bought a Samsung washer dryer, expecting quality and reliability—but all I’ve gotten is repeated frustration. After se...rious issues with the first machine, I was issued a replacement of the exact same model. Sadly, the same problems continued with the new unit too. The new machine has already requ
"After my complaint, the Samsung representatives were very attentive. The customer service representative quickly understood and resolved my issue. They addressed the annoying factory defect by sending us a new and upgraded model device. We thank them for their understanding and assistance."
I purchased a Samsung washing machine four months ago, and I have been completely dissatisfied since day one. I expected... quality from a reputable brand, but instead, I received a machine that is extremely inefficient. No matter which cycle I select, the machine runs for 5 hours, whether it’s a sing
