I am disappointed with my decision to choose Samsung. Even though the product was still under warranty, they insisted on charging for the repair. After using a Siemens washing machine for 20 years, we made the decision to upgrade to a newer model that boasted cutting-edge technology. However, this decision proved to be a regrettable one. Similar to the experience we had with Siemens, our Samsung machine unfortunately experienced a torn gasket within a year of use. To our surprise, the repair cost quoted by Samsung was ₺2000. Starting today, I will no longer purchase any Samsung products. They should be ashamed.
I purchased a Samsung washing machine two and a half years ago, and since its installation, it has been functioning with problems. I have received poor service from Samsung, and their corporate support has been lacking. When the service technician came for the installation, I asked about extending t...
I bought a brand-new Samsung WW90T4020CE 9 kg washing machine, and less than a year later, the rubber door gasket tore—which should never happen with such a new appliance. When I contacted customer service, they told me that torn gaskets aren't covered under warranty and blamed it on “user error,” s...
About five months ago, I purchased a Samsung WW11BBA046AEAH washing machine from Özbaşlar Dayanıklı Tüketici Malları Ticaret Limited Şirketi. The machine is still under warranty, and I have all the necessary documents. From the very first use, however, I noticed a serious problem: after every wash, ...
I purchased a Samsung SWM01/WW10NG44RBW/AH model washing machine in 2020, and the installation was carried out by the service on 02/03/2020. Despite being in a non-humid and well-leveled location, with filtered water, the machine unexpectedly malfunctioned right after the warranty expired, having be...
I purchased a Samsung washing machine four months ago, and I have been completely dissatisfied since day one. I expected quality from a reputable brand, but instead, I received a machine that is extremely inefficient. No matter which cycle I select, the machine runs for 5 hours, whether it’s a sing...
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