Missing Samsung Washing Machine Invoice and Poor Customer Service

March 5, 2023 10:58 PM12

I bought a Samsung washing machine with a dryer built-in on October 18, 2021. The model number is WD10T654DB**. But I never got the bill, even though I asked for it more than once. I asked for the e-invoice to be sent to me via email after I got the delivery note. They said they would send it, but I didn't get anything after a while. Now, I need the invoice for service, but I can't find it anywhere, and Samsung hasn't helped me figure out what to do. Also, the machine broke down after only 1.5 years of use, and I am unhappy with both the quality of the product and the service I got after I bought it. I've sent Samsung a lot of emails, but no one has helped me yet. It's your fault.

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