I have a Roborock S8 robot vacuum model that recently encountered an offline error. To resolve the issue, I decided to perform a reset on the robot. Unfortunately, I encountered the same issue once more, prompting me to take the necessary step of deleting my account using the app. However, every time I attempt to reconnect, I encounter an error message stating that the connection is being deleted, preventing me from establishing a new connection. How can I resolve this issue?
When I tried logging into the Roborock app today from my Android device for my Roborock Q7 Max robot vacuum, I received the following error message: “A security risk has been detected in the current environment. Please log out.” I tried deleting and reinstalling the app as well as restarting my de...
While using my Roborock S8 Sonic robot vacuum, I suddenly started receiving an in-app warning message saying: “A security risk has been detected in the current environment. Please exit the application.” After this message appeared, I became completely unable to use my device. This issue started to...
I am absolutely furious with my Roborock S8 Pro! I bought this robot vacuum just 4-5 days ago, and I cannot get it to connect to Wi-Fi at all! At the very last step of the connection process, it always gives me the error: "Network information could not be obtained, password incorrect." This is compl...
I've been having issues with my Roborock Q7 Max robot vacuum for a few days now. It hasn’t been able to find its charging dock, and when I try to vacuum the living room, it goes off to another area and doesn’t clean properly. Just now, I tried to use it again, and the same problem occurred. When I o...
I purchased the Roborock S8 Pro Ultra robot vacuum and I’ve been experiencing constant malfunctions since the day I bought it. Although the device is under warranty, I previously sent it to service due to a water leakage issue from the bottom. The service claimed the necessary repairs had been made ...
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